Terms And Conditions

The user agreement governing your use of our website and mobile massage services.

Last updated: September 2026

Acceptance Of Terms

These Terms & Conditions ("Terms") form a user agreement between you and Laguna Elite Wellness ("we," "us," or "our") governing your use of our website and your booking of mobile massage and injury-recovery services. By accessing our website, submitting a booking request, or receiving a session, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.

Description Of Services

Laguna Elite Wellness provides mobile massage therapy and injury-recovery services delivered to a client's home, office, or hotel in Laguna Beach CA, Palm Springs CA, Springfield MO, and Sarasota FL. Our services include, among others, Starter Relief, Recovery Plan, and Elite Wellness sessions as described on our Services and Pricing pages. Availability of specific plans, therapists, and locations may vary and is not guaranteed.

Eligibility & Health Disclosures

Our services are intended for adults 18 years of age or older. Massage therapy may not be appropriate for everyone. You agree to disclose, to the best of your knowledge, any medical conditions, injuries, allergies, pregnancy, or other relevant health information prior to your session so that your therapist can provide appropriate care. Laguna Elite Wellness is not a substitute for medical diagnosis or treatment, and our therapists do not provide medical advice.

Booking & Scheduling

Submitting a request through our booking form does not guarantee an appointment. All requests are subject to confirmation by our team based on therapist and schedule availability. We will make reasonable efforts to confirm your requested date, time, and location within one business day, and may propose alternatives if your preferred slot is unavailable.

Cancellations & Late Arrivals

We understand that plans change. Please provide as much notice as possible if you need to cancel or reschedule an appointment, ideally at least 24 hours in advance. Late cancellations, no-shows, or significant delays in providing therapist access at the scheduled location may be subject to a cancellation fee. Full details are available in our Cancellation Policy.

Payment & Pricing

Pricing for each service is listed on our Pricing page and is subject to change without notice for future bookings. Payment is due at the time of service unless otherwise agreed in writing. Any payment processing is handled by a secure third-party payment processor; Laguna Elite Wellness does not store full payment card details.

Client & Therapist Conduct

All sessions are conducted professionally and respectfully. Any form of harassment, inappropriate conduct, or requests for services outside the scope of licensed massage therapy will result in the immediate termination of the session without refund, and may result in a permanent refusal of future service. We ask that clients provide a safe, appropriate, and private space for the therapist to work.

Liability & Disclaimer

Massage therapy carries inherent risks, including but not limited to temporary soreness or discomfort. To the fullest extent permitted by law, Laguna Elite Wellness and its therapists are not liable for any indirect, incidental, or consequential damages arising from your use of our services, except where such liability cannot be excluded by law. Our services are provided "as is" and we make no warranties, express or implied, regarding specific outcomes or results.

Website Use & Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Laguna Elite Wellness or its licensors and is protected by applicable intellectual property laws. You may not copy, reproduce, or distribute our content for commercial purposes without our prior written consent.

Third-Party Links & Services

Our website may contain links to third-party websites or rely on third-party services (such as payment processors or scheduling tools) that are not owned or controlled by us. We are not responsible for the content, privacy practices, or terms of any third-party services.

Governing Law

These Terms are governed by the laws of the state in which the applicable service is rendered, without regard to conflict-of-law principles. Any disputes arising from these Terms or our services will be resolved in the courts of competent jurisdiction in that state.

Changes To These Terms

We may revise these Terms from time to time. The "last updated" date at the top of this page reflects the most recent revision. Continued use of our website or services after any changes constitutes your acceptance of the updated Terms.

Contact Us

If you have questions about these Terms & Conditions, please reach out:

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